FAQs
Welcome to the FAQs page of Today's Basic! Here, you'll find answers to the most common questions about our diverse range of products, including our Nutraholics health supplements, Eau Kalin Alkaline Water Drops, and CROWNED CLEAN cleaning solutions. We strive to provide you with the best natural and effective products to enhance your well-being and simplify your daily life. If you have any other questions or need further assistance, please don't hesitate to contact us at vibe4y@gmail.com. We're here to help!
Frequently Asked Questions
Are the supplements offered by Today's Basic natural?
Yes, many of our supplements, such as the Mexican Raiz de Tejocote Original Root Treatment and ELV USA Tejocote Root Cleanse, are made from natural ingredients.
Are your cleaning products safe for all surfaces?
Our cleaning products, like the CROWNED CLEAN Natural All Purpose Cleaning Paste, are designed to be safe and effective on various surfaces. Always test on a small area first to ensure compatibility.
How long does shipping take?
Shipping times can vary based on your location and the product ordered. Typically, domestic orders within the United States arrive within 5-7 business days.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and more. All transactions are secure and encrypted to protect your information.
Can I cancel or modify my order after it has been placed?
We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes.
Do you offer discounts for bulk orders?
Yes, we offer bulk purchasing options for many of our products. For more information, please contact us at vibe4y@gmail.com.
Do you offer customer support?
Absolutely! Our customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at vibe4y@gmail.com and we'll be happy to help.
Can I return a product if it is damaged or defective?
Yes, if you receive a damaged or defective product, please contact us immediately. We will arrange for a return or exchange and ensure that you receive a replacement product promptly.
How can I contact you for further assistance?
You can reach us at our business email vibe4y@gmail.com. Our customer service team is dedicated to helping you with any inquiries or issues.